URGENT – COVID- 19 SERVICE CHANGES – last updated 8th January 2021

In light of the Government announcement last night ( 4th January), the new strain of the virus and current uncertainty over the transmissibility of this, as well as the safety of staff and beneficiaries, we have taken the decision to return to remote working arrangements and close our building at 123 Borough Road today. We will be reviewing this decision as advice changes and is updated and we want to reassure anyone needing our services that we are still here. If you had an appointment arranged, you will be contacted directly regarding this.

Anyone needing advice or support around domestic abuse can contact is in the following ways:


01642 241864  – 9am -5pm

0787332137 – 9am – 5pm


As the Prime Minister said himself in his address yesterday, domestic abuse is a legitimate reason to leave your house on Lockdown.  There is help available and domestic abuse is never ok- the pandemic does not excuse violence, coercion or control from those around you.


For safety advice during this period on our website here: https://www.mysistersplace.org.uk/safety-planning-tips/



Please call 999

If you cannot speak safely. Press 5  5 when prompted



For 24 hour advice and support call the National Domestic Violence Helpline 0808 2000 247



We know from previous experience that women may be very vulnerable at this time and subjected to increased control and threats of violence, as well as increased risk of harm. Please make sure you are reaching in to others if you are concerned, and keep in touch with friends and family. For advice see https://www.womensaid.org.uk/the-survivors-handbook/im-worried-about-someone-else/


For general enquiries, please email hello@mysistersplace.co.uk and someone will get back to you as soon as possible.


Thank you







At My Sisters Place, we are keeping a close eye on events and as I am sure you can appreciate this is a constantly evolving picture.

In light of the recent Government update ( Monday 23rd March) announcing ’lockdown’, My Sisters Place has closed to all face to face visitors and employees. It is important that we uphold this so as to help reduce the spread of Coronavirus.

We are still here- albeit remotely- and we want to ensure that we are able to continue to offer services. As of Wednesday 25th March all of our staff are at work, remotely, and providing support to women affected by domestic abuse in our area. We are contactable on phone, email and via Facebook messaging.

This means our drop in service is suspended until further notice.



Please contact our Main Reception on 01642 241864 for further guidance if required or our Counselling Service on 01642 256036 for counselling queries.


For support, women can use one of the following methods:

01642 241864


07873 321371

You can also email:  hello@mysistersplace.co.uk

Or contact us via Facebook messaging at https://www.facebook.com/mspmbr/

Please refer to our website and social media pages for the latest updates as the situation is changing quickly.

CLICK HERE for information of services offered by the Halo Project and key messages in a range of languages.


We are in close contact with our partners and stakeholders and will update on social media and email where appropriate.

Our work does not stop and we are still supporting, advising and advocating for our women and their families. To this end, and especially as we are expecting fundraising events to be adversely affected in the months ahead, we urge you to still consider supporting us as our income requirements remain the same- in fact women who are already vulnerable and isolated face even more difficult times.

We are asking that people do NOT drop donations in at this time and until further notice. If you would like to donate, please consider an online donation via Virgin Money Giving https://uk.virginmoneygiving.com/charity-web/charity/finalCharityHomepage.action?charityId=1006754




Our community is brilliant. Please keep looking out for each other and remember that isolation due to illness or the current recommendations may be very difficult for women affected by abuse.

Thank you for your support, thanks for helping a small charity make a big difference.