We are really pleased to be able to offer a live chat facility every week day.

This can be used to make contact safely and silently and is available 5-7 every weekday.

You can use this chat to make first contact with us or to access more detailed advice or signposting information.

Importantly, we want you to know you are not alone and there is help available.The message is very clear-  domestic abuse is wrong, you deserve to live in safety and help is available.

Thanks to the support of the County Durham Community Foundation’s Covid-19 Sustainability Fund, and that of local business women, we are delighted to be able to offer this service.

Michelle O’Rourke, CEO said “This is a crucial addition to our service and will help reach women that otherwise find it difficult to access our specialist support. This is the case both during COVID and beyond and certainly makes our offer more flexible. Huge thanks to our funders for making this happen”.

The My Sisters Place live chat is available from 5 to 7 every weekday evening initially, and will be adapted according to demand. It can be accessed via our website-  look for the green box bottom right-  at